PUBLICATIONS

VETERINARY CAPACITY MANAGEMENT

Veterinary Capacity Management and Process Optimization
Overview Article in VET Magazine (Veterinarian Magazine), 2022

MATHEMATICAL MODELS FOR OPTIMIZING CARE PROCESSES

Modeling the effect of short stay units on patient admissionsModel to determine the effect of an AOA on scheduled and emergency admissions. Operations Research for Healthcare, 2015

Allocating emergency beds improves the emergency admission flowModel to compare different ways of allocating beds in the ward to acute patients. INFORMS Journal on Applied Analytics, 2018

Outpatient clinics & diagnostics

Designing cyclic appointment schedules for outpatient clinics with scheduled and unscheduled arrivalsModel to design outpatient clinic schedules with walk-in and appointment patients. Performance Evaluation, 2014

Appointments in care pathways: the Geox/D/1 queue with slot reservationsModel to evaluate the effect of claiming spaces for care pathways. Queueing Systems, 2014
Not freely accessible, for more info maartje@z-vz.nl

Optimal allocation of MRI scan capacity among competing hospital departmentsModel to stimulate the fair distribution of diagnostic capacity. European Journal of Operational Research, 2012
Not freely accessible, for more info maartje@z-vz.nl

Redesign of a university hospital preanesthesia evaluation clinic using a queuing theory approachModel to reduce waiting time for patients and workload for employees, including implementation in the LUMC. Anesthesia & Analgesia, 2009

Operating Rooms

Allocating operating room capacity to non-elective neurosurgical patients improves access and safety for elective patients at Aarhus University Hospital.  British Journal of Neurosurgery, 2023

Planning and scheduling of semi-urgent surgeriesModel to determine the effect of allocating OR time to semi-emergency patients. Health Care Management Science, 2010

A Markov modeling approach for surgical process analysis in cataract surgeryModel to describe surgical process variation and predict surgery duration. Springer Handbook of Healthcare Logistics, 2021
Not freely accessible, for more info maartje@z-vz.nl

PROCESS IMPROVEMENT & CARE LOGISTICS GENERAL

Cardiology & Thoracic surgery

Increasing cardio-thoracic productivity at Erasmus MCArticle about an improvement project in the Thorax Center of the Erasmus MC with the aim of increasing the number of open heart operations and reducing access time. Health Systems, 2022

Increasing surgical productivity at Erasmus Medical CenterPopular scientific article about the aforementioned improvement project, Impact 2021

Optimizing your cath lab activity levels: seven deadly sins in cath lab operations managementPopular scientific article about optimizing patient flows in the cath lab (the heart and vascular chamber). Cath Lab Digest, 2017

Emergency & Nursing Units

Development of an observational instrument to determine variations in the patient care process and patient flow among emergency physicians and internists at the emergency departmentProcess analysis to analyze the effect of different methods of doctors on emergency care in the LUMC. International Journal of Emergency Medicine, 2013

The BedGame – A classroom game based on real healthcare challengesSerious game to redistribute bed capacity in nursing wards. INFORMS Transactions on Education, 2017

Operations Research for Occupancy Modeling at Hospital Wards and Its Integration into PracticeOverview article of applications of Operations Research models for nursing wards. Springer Operations Research Applications in Healthcare Management, 2017
Not freely accessible, for more info maartje@z-vz.nl

Other

Busy boss: good telephone accessibility is achievable
Popular scientific article for general practitioners about shortening waiting times for patients and reducing the workload for employees on the phone. MEDZ, 2014 (in Dutch)

Queuing Networks in Healthcare Systems
Overview chapter on applications of queuing theory for optimization of healthcare processes. Springer Handbook of Healthcare System Scheduling, 2012
Not freely accessible, for more info maartje@z-vz.nl

BOOKS

Handbook of healthcare logistics
Overview of developments in healthcare logistics 2000-2020. Springer International Series in Operations Research and Management Science, 2021

Appointment planning in outpatient clinics and diagnostic facilities
Paperback on appointment planning in outpatient clinics and diagnostics departments. SpringerBriefs in Health Care Management and Economics, 2014

Curing the queue
Doctorate thesis Maartje Zonderland. University of Twente, 2012